Seagate ST3390N Guía de instalación descargar pdf (Pagina 458)

100

101

D-4 CSQI, CSQO, and call register settings

Set the number of call registers

Standard 1.0 Modular Option EC Installation and Maintenance Guide November 1999

Calculations

• Call register memory size (MS) = recommended number of

call registers × MS per call register.

• Snacd = numbers of calls overflowed to all target ADS

DNs x 2.25 – number of calls overflowed to local target

ACD DNs x 1.8 (0, if the system is not a source node).

• Tnacd = 0.2 × number of expected calls overflowed from

source (0, if the system is not a target node).

• ISDN CCS = PRI CCS + BRI CCS

ISDN penetration factor

• p = ISDN CCS / total voice loop traffic

• ISDN factor = (1 – p)

+ (1 – p) x p + 3 × p

If total voice loop traffic > 3000 CCS, then

Recommended number of call registers = (0.04 × total voice

loop traffic + 0.18 × number of ACD incoming trunks + Snacd

+ Tnacd + 25) × ISDN factor

If total voice loop traffic < 3000 CCS, then

Recommended number of call registers = (number of system-

equipped ports – number of ACD incoming trunks – number of

ACD agent sets) × 0.94 + number of ACD incoming trunks +

Snacd +Tnacd × ISDN factor

Default call registers

Typically, the number of call registers for systems running

Release 20 or 21, after install and before the calculations are

performed, are as follows:

Machine type - Release 20/21 NCR value

Option 11 80

Option 11C 2047

Option 11E 402

Options 51 and 61 1000

Option 71 2000

Option 81 3500

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Seagate ST3390N Guía de instalación Pagina 458

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