
16-24 Troubleshooting startup problems
System fails to boot completely
Standard 1.0 Modular Option EC Installation and Maintenance Guide November 1999
System fails to boot completely
Introduction
If the system stops during the process of booting up, refer to
“Bootup stages—Enhanced MMP40 (or MMP40) system” on
page 16-8 to determine at which stage of the bootup the
problem occurred. This will help you identify the cause of the
problem.
Before you troubleshoot the bootup, verify that the problem is
not with either simple cabling errors or the terminal. Check that
• PCP installation and cabling conform to the guidelines in
this manual (meaning there are no loose or improperly
installed cards or cables).
• There are no problems with the terminal (refer to the
procedures in “Troubleshooting terminal problems” on
page 16-15).
Determine stage of
bootup failure
If you have already completed the cable and terminal checks
and found no problems, then you must determine at which stage
of the bootup the system is stopping. It is easier to determine
where the bootup has stopped if you print a hard copy of the
bootup sequence as described in “Printing a hard copy of the
bootup sequence” on page 16-7.
Once you have determined the stage at which the bootup stops,
refer to “Troubleshooting bootup stages” on page 16-25 to find
which procedure to follow.
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