
Configuring the Meridian 1 12-35
Setting call routing options for user telephone sets
Standard 1.0 Modular Option EC Installation and Maintenance Guide November 1999
Setting call routing options for user telephone sets
Introduction
Set call routing options for each user’s set as shown in “Overlay
10—2500 set data” on page 12-36 for 2500 sets, and “Overlay
11—Meridian 1 set data” on page 12-37 for Meridian 1 sets.
Call routing options
and features
The following call routing options and features are available:
• Routing of Calls to Meridian Mail The method of routing
calls to Meridian Mail is defined in the customer data
block, Overlay 15.
• Call Forward No Answer If the Flexible Call Forward
feature is used, enter the Meridian Mail DN in response to
the prompts FTR “Overlay 10—2500 set data” on page
12-36, and FDN “Overlay 11—Meridian 1 set data” on
page 12-37. Otherwise, do not respond to these prompts.
• Call Forward All Calls If Call Forward All Calls is
enabled (this is controlled at the telephone set), and there is
no answer at the call forward DN, the call routes to
Meridian Mail.
• Call Forward Busy A call to a busy number routes to the
Meridian Mail Service unless one of the following
conditions exists:
– The call is direct inward dial (DID), and Call Forward
Busy on DID calls is disabled for the customer (see
Overlay 11).
– The Call Waiting feature is enabled for the user in two
forms: Call Waiting (applies to incoming trunk calls)
and Station-to-Station Call Waiting (applies to internal
calls).
• Routing to Hunt DNs If the user has a hunt DN defined,
then the call is routed to the Hunt DN. If there is a no
answer/busy condition at the Hunt DN, the call is routed to
the Meridian Mail mailbox for the originally called DN.
• Message Waiting Indication A user is notified of a new
message by a lit message-waiting lamp, or an audible
indication (interrupted dial tone).
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