Seagate ST31230N/ND Guía de instalación descargar pdf (Pagina 208)

14-18 Troubleshooting startup problems

System fails to start completely

Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Troubleshooting

stages 5, 6, or 7

start-up failure

Stages 5 and 6 should take up to five seconds each. Stage 7

should take up to two minutes. If the startup fails at this point

it could indicate that the Meridian Mail programs have been

read incorrectly from the disk, or that the program on the disk

is incorrect or corrupted. To proceed, follow these steps.

Troubleshooting stage

8 startup failure

If the startup fails during stage 8, follow these steps.

Troubleshooting stage

9 startup failure

If the startup fails during stage 9, follow these steps.

4 If the startup display shows error messages such as

“bus error,” this can indicate a serious problem with

the SCSI disk. Contact your Nortel support

organization.

Step Action

1 Attempt to restart the system.

If the startup fails at the same point, there could be a

serious problem with the SCSI disk.

2 Contact your Nortel support organization.

Step Action

1 Check the terminal output during this stage.

2 If there is an indication that the PRM failed to load,

contact your Nortel support organization.

Step Action

1 Check the terminal output during this stage.

2 If there is an indication that SEERs may be lost,

power the system down and power it back up to

reset the system.

3 If the startup still fails at the same point, replace the

Enhanced MMP40 or MMP40 card of the affected

node.

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Seagate ST31230N/ND Guía de instalación Pagina 208