Seagate ST31230N/ND Guía de instalación descargar pdf (Pagina 202)

14-12 Troubleshooting startup problems

Normal startup sequence

Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Obtaining SEERs for a

defined period

System event and error reports (SEERs) contain information

about every system event and error that occurs on the

Meridian Mail system.

SEERs normally display on the administration terminal as

they occur. You can also configure Meridian Mail to display

SEERs for a defined past period. To do this, follow these

steps.

Hexadecimal display on Enhanced

MMP40 or MMP40 card returns to “.0.”

state.

The system has detected an unrecoverable fault and is

attempting to restart the node.

If the system is unable to restart the node

successfully, note the point at which the state returns

to “.0.” and contact your Nortel support organization.

Hexadecimal display on Enhanced

MMP40 or MMP40 card stops at a

particular startup state.

Take note of the state at which the display stopped,

and restart the system. If the problem persists, contact

your Nortel support organization.

Step Action

1 After you have started up the system, log on to the

Meridian Mail system at the system administrator’s

terminal.

2 From the Main Menu, choose “System Status and

Maintenance” and then “System Event and Error

Reports.”

3 On the System Event and Error Reports form, enter

the appropriate dates and times in

Report Period

Start

and

Report Period End

4 Press the softkey [View Reports].

Result: The reports provide you with a brief

description of the system event or error and when it

occurred. For a more detailed description, consult

Meridian Mail Maintenance Messages (SEERS)

Guide

(NTP 555-7001-510).

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Seagate ST31230N/ND Guía de instalación Pagina 202

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