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NetBackup ServerFree Agent Problems
76 NetBackup ServerFree Agent System Administrators Guide
a. Look for stale snapshots by running the /usr/openv/netbackup/bin/
driver/snaplist command when there are no active backups running. If the
snaplist command shows cache entries, there are stale snapshots. Nothing is
displayed if there are no stale snapshots.
Example snaplist output:
id ident size cached minblk err time
43 6515 8390970 0 0 0 11/16/00 13:31:36
device = /dev/rdsk/c1t6d0s0
cache = /dev/rdsk/c1t6d0s7
b. Use the snapoff command to remove the stale snapshot, as follows:
/usr/openv/netbackup/bin/driver/snapoff id
where id is the id from the snaplist output (such as 43 in the above example).
Status code 12: file open failed
This message may appear in the /usr/openv/netbackup/logs/bptm log,
accompanied by the following:
shb_init: tpc_read_config failed: cannot open file
/usr/openv/netbackup/3pc.conf
This may indicate that the class is configured with either NetBackup Media Server or
Third-Party Copy Device as the offhost backup method, but that the 3pc.conf file does
not exist. For instructions on creating the 3pc.conf file, refer to Creating Configuration
Files for Offhost Backup in Chapter 4.
Status code 13: file read failed
This code may appear in the /usr/openv/netbackup/logs/bpbkar log, and can
indicate the following:
The files to back up reside on an IDE drive as opposed to SCSI, and the offhost backup
method was set to either NetBackup Media Server or Third-Party Copy Device. If you
are using offhost backup, the disk containing the client files must be a SCSI or Fibre
Channel device.
If the disk is an IDE drive, you may see the following in the /usr/openv/
netbackup/logs/online_util log:
get_disk_info: FTL - /var/tmp/caa026fEU disk_inquiry failed.
Errno = 25: Inappropriate ioctl for device
and the following may appear in the /usr/openv/netbackup/logs/bpbkar log:
bpbkar: INF - Processing /var
NetBackup 4.0V ServerFree Agent System Administrator's Guide for Solaris
NetBackup 4.0V ServerFree Agent System Administrator's Guide for Solaris
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